Winmatch KYC & AML Policy

Winmatch applies KYC and AML procedures to confirm the identity of users, detect fraudulent behaviour, and combat financial crime across all transactions conducted on the platform. The following principles underpin this policy:

• Fair play: all users operate under equal conditions, free from manipulation or deceptive conduct;
• User safety: personal data and account activity are protected through robust security measures;
• Transparency: users are informed of the identity check and verification processes that apply to their accounts;
• Regulatory compliance: all procedures align with the legal and reporting obligations placed on licensed gaming operators in India.

Every new user registered on the platform is required to complete ID verification before accessing certain features, including withdrawals and high-value transactions. The following categories of documents may be requested during the document submission process:

• Government-issued photo identification: a valid national ID card, passport, or driving licence that confirms the identity of the account holder;
• Proof of address: an official document issued within a recent period that confirms the user’s residential address, such as a utility bill or bank statement;
• Payment method ownership confirmation: documentation demonstrating that the payment instrument used for deposits and withdrawals is registered in the name of the account holder.

Winmatch maintains a comprehensive set of controls to prevent money laundering, terrorist financing, and other forms of illegal financial activity on the platform. The following security measures are applied continuously:

• Transaction monitoring: all deposits, withdrawals, and betting activity are subject to ongoing transaction monitoring to identify irregular patterns;
• Automated detection systems: rule-based automated systems flag transactions or behaviours that deviate from expected activity profiles;
• Enhanced due diligence: additional verification steps are triggered in high-risk scenarios, including large deposits, frequent withdrawals, or inconsistent account behaviour;
• Review of unusual transfers: large or atypical financial transfers are subject to manual review by the compliance team;
• Risk scoring: each account is assigned a risk profile based on behavioural, transactional, and identity-related indicators;
• Sanctions and PEP screening: all users are screened against international sanctions lists and politically exposed person (PEP) databases;
• Reporting to authorities: suspicious activity is reported to competent authorities in accordance with applicable reporting obligations.

Certain actions are strictly forbidden on the platform as they undermine the integrity of KYC and AML controls. The following activities are prohibited for all users:

• Multi-accounting: creating or operating more than one account per individual is not permitted under any circumstances;
• Submission of forged or stolen documents: providing falsified, altered, or third-party identification documents during the document submission process is a serious violation;
• Laundering attempts: using the platform to process, transfer, or conceal funds derived from illegal sources is strictly prohibited;
• System manipulation: exploiting technical vulnerabilities or circumventing security measures to gain an unfair advantage or bypass verification;
• Sharing or selling account access: transferring, lending, or selling access to a registered account to any other individual;
• Use of third-party payment instruments: depositing or withdrawing funds using a payment method that is not registered in the name of the account holder;
• Identity misrepresentation: providing false personal data at any stage of registration, verification, or ongoing account use.

Any breach of this policy will result in enforcement action proportionate to the nature and severity of the violation. Measures that may be applied include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent authorities where applicable.

Each user registered on the platform bears a personal responsibility to ensure that all information provided is accurate, complete, and kept up to date at all times. Verification requests must be completed within the timeframe specified by the platform, and any additional documentation required by the compliance team must be submitted promptly. Users are required to conduct all financial activity exclusively through payment methods that are registered in their own name, consistent with account protection standards. Any change in personal circumstances that may affect the accuracy of information held on file must be reported without delay. Users who become aware of suspicious activity connected to their account or any other account on the platform are expected to report such concerns to the support team immediately.

Winmatch is committed to maintaining a safe and equitable environment by upholding the highest standards of fair play and transparency across all aspects of platform operation. The following principles govern this commitment:

• Compliance with KYC and AML standards: all procedures conform to applicable regulatory requirements and industry best practices for licensed operators in India;
• Confidentiality and protection of personal data: information collected during identity check and verification processes is handled in accordance with applicable data protection obligations;
• Ongoing monitoring for suspicious activity: continuous surveillance of account activity ensures that irregularities are identified and addressed without delay;
• Prevention of manipulation and unfair conduct: technical and procedural controls are in place to detect and deter behaviour that undermines the integrity of the platform;
• User support on safety matters: users may contact the support team at any time for guidance on account protection, verification requirements, or concerns related to suspicious activity;
• Shared responsibility: both the platform and its users share an obligation to maintain a secure and compliant environment;
• Equal conditions for all users: every registered account holder is subject to the same verification requirements and platform rules, without exception.